Frequently Asked Questions
Your guide to shopping with Skinzwear
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7 to 14 business days.
How can I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. We recommend comparing these measurements against your own or a similar garment you already own for the best fit.
Which payment methods do you accept?
Skinzwear accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Are your fabrics sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainable materials by 2026.
How should I care for my Skinzwear garments?
To maintain the quality of your clothing, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the internal label of every item.